Pro Desk offers practical one-on-one sessions with a Smartsheet expert to accelerate your setup time, understand the capabilities of the platform, and get advice on Smartsheet best practices. For more information about the program please go to here.

Pro Desk is not technical support. It is not intended to design or build solutions. Pro Desk is not a troubleshooting session. Some troubleshooting may happen during your Pro Desk session, but is not the objective of the Pro Desk session.

For troubleshooting, please contact Smartsheet Support by opening a case through this form or by calling our Smartsheet Support.

Please pick a topic from the list below to cover during your 30 minute coaching session. To help our experts prepare for your appointment we ask that you map out your current Smartsheet process as well as the goals you wish to achieve during your session.

If you do not have an access code, please reach out to your Sales Representative.

*Please note we use Acuity for scheduling purposes. Please ensure that when selecting your preferred time, you check whether it's for AM or PM. This helps with coordinating schedules accurately.